Negotiation Skills

Who Will Benefit?

All those who must negotiate and achieve agreement or consensus as part of their role.

Course Objectives

To enable delegates to:

• Plan and conduct successful negotiations
• Assess individual strengths and weaknesses
• Understand how behavioral and communication styles affect negotiations
• Improve self confidence when negotiating

Course Content

• Negotiation Process: This session provides the delegates with a structured approach to planning and preparation for negotiations.
• Strategy And Tactics: This session looks at the strategies and tactics that can be used by both sides of the negotiation. These are highlighted and delegates are shown how to counteract them if used against them.
• Non-verbal Communications: Building on the previous session. This session looks at reading the signals in not only what the other side say in a negotiation, but also how to read the body language and using your own body language to influence others.
• Practical: This is a highly practical course and delegates are given the maximum opportunity to put into practice the lessons learned. The negotiations are reviewed and feedback is provided.

Duration

2 Days