Interviewing Skills

Who Will Benefit?

Anyone wishing to improve their interviewing techniques whether it is in data collection or recruitment and selection.

Course Objectives

To enable delegates to:

• Plan and carry out successful interviews
• Identify, prepare and employ sound questioning and analysis techniques
• Ensure full consideration is given to setting the correct environment

Course Content

• Interviews: The type of interviews, setting objectives.
• Structure: The phases in an interview and how to structure them.
• Conducting: The location, the environment, and the use of good question techniques. Body language.
• Practicals: Delegates will carry out practical interviews either in a given role play or a scenario of their own choice. Feedback is given to improve delegate’s techniques and confidence.

Duration

1 Day